playexchange

playexchange App support

Contact
+91 0548065375

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playexchange:

Q1: How to log in after installing the playexchange?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This method replaces the need for a password or email login, making it a convenient option.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after clicking "send," the app's support system is available through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and enjoy playing the app. This should give you a smooth and hassle-free experience.

Most Asked Questions Related To Withdraw In The playexchange:

Q1: What is the minimum withdrawal amount in the playexchange?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in many other apps. You can only withdraw money earned from gaming activities, not the bonus amounts collected. This means you can access your earnings from gaming, but not any additional rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your KYC details in this app, which includes saving your Aadhar card, UPI details, and bank information. This will ensure a smooth and secure onboarding process. Saving these details will help facilitate future transactions and interactions within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes, but it may take up to 3 hours in some cases. However, occasional payment delays can cause a longer wait, potentially up to 24 hours. Overall, the app's efficiency varies, affecting the duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It is exclusive to your gaming account and can be used to play games. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to confirm if the withdrawal request is processing. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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